How does online training work?
Our education and training courses provided online - more information is provided in 'How our courses work' page.

Q; How old do I have to be for to enrol onto a course?
A; We encourage students to be 18 and over to complete our courses; this is for insurance purposes. You must speak with your insurance company prior to purchasing a course to ensure they will insure you.

What does the course include and cover?
The courses provide theory and demonstrations through multi-media/digital products. The Professional Diploma Certificate is a digital product and incurs a separate fee - this covers our additional administration costs.

Do I need any earlier learning, prior experience?
Courses offering professional diploma qualifications come in a pathway of learning to ensure that students gain a full and detailed knowledge base and hands on practical experience; students must complete all the requisites - details are found on the individual course platform.

Are courses accredited or approved, if so by who?
The courses did receive approval from an awarding body but this was not retained - as the courses are all digital and online they did not meet their new conditions. 

Q. Are the qualification accepted for Insurance and Membership, if so by who?
A. Yes, GBi.uk and FOYTE.

Q. Do I need any professional equipment or kit? 
A. You will require equipment and workwear but this is covered in the course.

Q. What happens if I fail my theory or case studies?
A. We do all we can to support our learners to succeed this includes working with you to develop and perfect your skills before giving you a pass - this may include submitting amended assignments of another case study - after the tutor’s feedback has been issued and taken into consideration.

Q. Is there a time limit to complete the course?
A. Students have lifetime and unlimited access to our courses however we do suggest that students aim to complete their course within a 12 month scale - this helps students to complete without losing interest and it is so easy to end up being distracted... so the suggestion is to engage momentum and completion to support you to move into a potential new career.