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Shoulder Massage
Studying

Essential Information

**Information and FAQs**

Our goal is to ensure students are pleased with their learning experience, which is cantered around independent study using online multimedia applications. The information provided is designed to help students understand our operational hours, which may change if needed.

This FAQ was created in response to some students expressing frustration over wait times for responses. Those who expect immediate attention could benefit from developing a sense of patience!

Our terms & conditions 

Calm Oasis Holistic Therapy offers a variety of home study, online, and multimedia courses. The course content is created and taught by Deborah, who is qualified in the subjects she instructs and has operated private clinics in her hometown in England.

Students are encouraged to read the course information and verify with their insurance providers that our qualifications are accepted before enrolling, to avoid any confusion or delays. Our qualifications, where applicable, are recognized for professional liability insurance by our insurance partners.

Courses are available in multiple formats, including video, PowerPoint presentations, and PDF documents, allowing students to learn at their convenience, anywhere in the world, as long as they have internet access. Each course includes a supportive platform for students to share experiences and ask questions, with lifetime access to course materials for ongoing review.

Students can earn qualifications recognized by an insurance company, which also includes a separate membership (subject to additional fees). Courses are regularly updated to include new information, as Deborah conducts research to enhance the well-being practices covered, such as the uses of aromatic oils.

Deborah is proud to offer these courses in this format, especially after overcoming medical challenges through various well-being methods that have improved her quality of life. She looks forward to supporting students in their independent learning.

**Operational Hours:**
While students can access courses at their convenience, our traditional operational hours are Monday to Friday, excluding Wednesdays, weekends, and bank holidays. We aim to respond promptly, but we also have lives outside of work.

**Hours of Operation:**
10 AM to 3 PM, with no exceptions unless unforeseen circumstances arise.

**Refunds:**
As payments for our courses are processed through the Udemy platform, we do not issue refunds. We recommend reviewing Udemy's refund policy. 


**Business/Commercial Venue:**
We do not operate a commercial venue and do not hold public events or receive visitors.

**Rights Reserved:**
We reserve the right to modify our products and services as needed without liability and will take legal action to protect our revenues when necessary.

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